Resolving Customer Grievances and Complaints

Resolving Customer Grievances and Complaints

Atlee Raber
SKU: 8128
/
Business Communications
Product Description: 

How can we uphold kingdom values and turn a customer complaint into an opportunity to witness for Christ?  Actual experiences will illustrate how addressing complaints redemptively helps avoid customer grievances. Preparing properly for complaints helps guide us when they happen.  

Author(s) Details: 

ATLEE RABER founded Raber’s Greenhouse and Berlin Gardens. Now retired, he brings decades of experience in retail customer service, wholesale marketing, and sales training. Atlee serves as a business advisor for Anabaptist Financial.

$1.99

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