Service Management

Service Management

Leonard Meador
SKU: 6499
/
MO2017
/
Business Operations
Product Description: 

Service management is the management and control of producing quality services to customers. It is important to define the service, ensure services are delivered to customer requirements, and to manage the service life cycle. In this session, you will learn the core elements of service management and how to develop service processes that consistently satisfy the customer and keep them coming back for more.

Speaker(s) Details: 

Leonard Meador of Rossville, IN
Business Management Consultant

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